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Troubleshooting

Why Is Channel Switching Slow?

·5 min read

Three causes of slow channel switching

Channel-switching time is the most-felt and least-discussed measure in daily use. Waiting three seconds between two channels may count as "working" technically, but it breaks the habit of watching. The cause sits in one of three places.

Three causes

CauseSymptomFix
Large bufferThe same delay on every channelLower the buffer one notch
Slow DNSFirst open slow, afterwards fast1.1.1.1 or 8.8.8.8
List too largeNavigating the menu is slow tooHide groups, build favourites

The trade-off between buffer and switching

The buffer is data gathered before playback starts. A large buffer hides freezing, but collecting that data takes time at every channel change. A small buffer speeds switching and brings the freezing back on an unstable connection. They are two ends of one setting.

The practical balance

On a wired connection a low buffer is safe: the line is steady, the risk of freezing is small and switching gets quicker. On Wi-Fi the opposite holds. So the most lasting way to speed up channel switching is not to play with the buffer but to put the television on a cable.

The programme guide downloading in the background also slows switching in the first minutes. Waiting for the list to settle before changing channels makes a difference.

Why Is Channel Switching Slow?